Terms & Conditions

Please read these Terms & Conditions carefully before using this website, purchasing a product or service, scheduling an appointment, or participating in services offered by Hardy Mountain Hypnosis LLC. These Terms of Service govern your use of this website and services provided by Hardy Mountain Hypnosis LLC (“Hardy Mountain Hypnosis,” “we,” “us,” or “our”). By using this website or booking services, you agree to these terms.

These Terms & Conditions apply to HardyMountainHypnosis.com, related landing pages, booking pages, forms, digital products, downloads, programs, consultations, and services operated by Hardy Mountain Hypnosis.

By using this website, purchasing a product or service, scheduling an appointment, or otherwise indicating your agreement to these Terms, you acknowledge that you have read, understood, and agree to them.

If you do not agree with these Terms, please do not use the website or purchase services or products from Hardy Mountain Hypnosis.

1. About Hardy Mountain Hypnosis

Hardy Mountain Hypnosis provides hypnosis, coaching, personal development, grief support, NLP, EFT, TIME Techniques, educational resources, digital products, and related services.

Specific services, programs, session lengths, prices, and availability may change from time to time and will be described on the website, booking page, checkout page, or other materials provided to you.

References in these Terms to "Hardy Mountain Hypnosis," "we," "us," or "our" refer to Hardy Mountain Hypnosis.

References to "you," "your," "client," or "customer" refer to the person using the website, purchasing a product, or receiving services.

2. Scope of Services and Important Professional Disclaimer

Hardy Mountain Hypnosis provides hypnosis, coaching, personal development, educational, and supportive services.

Hardy Mountain Hypnosis does not provide:

• medical care;

• medical diagnosis or treatment;

• psychotherapy;

• psychiatric care;

• psychological diagnosis;

• licensed mental-health treatment;

• substance-use disorder treatment;

• medical nutrition therapy;

• emergency or crisis services; or

• any other service requiring a professional license that Hardy Mountain Hypnosis does not hold.

Hypnosis, coaching, NLP, EFT, TIME Techniques, grief support, and related services are not intended to replace medical care, psychotherapy, psychiatric care, or treatment from another appropriately licensed healthcare professional. If you are seeking support related to a medical or mental-health condition, consult an appropriately licensed healthcare professional before using hypnosis or coaching as a complementary personal-development tool.

You should seek advice from a qualified physician, mental-health professional, or other licensed healthcare provider regarding any medical or mental-health condition or concern.

Never disregard professional medical advice or delay seeking appropriate care because of information received through this website, a Hardy Mountain Hypnosis service, or one of our educational resources.

3. Emergency and Crisis Situations

Hardy Mountain Hypnosis is not an emergency or crisis-response service.

Website forms, email, voicemail, text messages, social media messages, and other communications with Hardy Mountain Hypnosis may not be reviewed immediately and should not be used for emergencies.

If you believe you or another person is in immediate danger, call 911 or your local emergency service.

If you are in the United States and experiencing a mental-health or suicide-related crisis, you may call or text 988 to reach the Suicide & Crisis Lifeline.

4. Client Participation and Responsibility

Hypnosis and coaching are collaborative processes.

Your participation, choices, effort, circumstances, readiness for change, and many other factors can affect your experience and results.

You remain responsible for your own:

• decisions;

• actions;

• health and wellbeing;

• personal choices;

• follow-through;

• communication with healthcare providers; and

• use of information or techniques discussed during sessions.

You may decline to participate in an exercise or technique or ask to stop an exercise or session at any time.

You are encouraged to ask questions whenever you do not understand something about a service, exercise, process, or recommendation.

5. No Guarantee of Results

Hardy Mountain Hypnosis does not guarantee any specific result or outcome from hypnosis, coaching, NLP, EFT, TIME Techniques, grief support, recordings, programs, or other services.

Individual experiences vary.

Factors outside the control of Hardy Mountain Hypnosis may influence outcomes, including a person's participation, motivation, circumstances, beliefs, health, environment, history, and follow-through.

Any examples, success stories, testimonials, reviews, or descriptions of client experiences represent individual experiences and should not be interpreted as a promise or guarantee that another person will experience the same result.

Nothing on this website should be interpreted as a promise that a particular physical, psychological, emotional, financial, relationship, weight-related, smoking-related, behavioral, or other result will occur.

6. Health-Related Goals

Some individuals may seek hypnosis or coaching related to subjects that overlap with health or wellness, such as smoking cessation, weight-related goals, sleep habits, stress, or behavior change.

Hardy Mountain Hypnosis does not diagnose or treat disease or medical conditions through these services.

If a goal relates to a medical condition, medication, mental-health concern, eating disorder, substance dependence, pregnancy, or another issue for which professional healthcare may be appropriate, you should consult the appropriate licensed healthcare provider.

Hardy Mountain Hypnosis may decline, pause, or discontinue services when a client's needs appear to fall outside the appropriate scope of our services.

7. Pet Loss and Grief Support

Pet loss and grief support provided by Hardy Mountain Hypnosis is intended to offer coaching, hypnosis, personal development, education, and emotional support surrounding the experience of pet loss.

Grief experiences vary substantially from person to person.

These services are not psychotherapy, grief counseling provided by a licensed mental-health professional, diagnosis, or treatment of a mental-health condition.

If your grief is interfering significantly with your ability to function, you are concerned about your safety, or you believe you may need clinical mental-health support, you are encouraged to contact an appropriately licensed professional.

8. Scheduling and Appointments

Appointments are subject to availability and are not confirmed until the applicable scheduling and payment requirements have been completed.

You are responsible for providing accurate contact information and for attending appointments at the scheduled time.

Appointment times are displayed according to the time-zone settings used by our scheduling system. Please confirm the correct time and time zone when scheduling.

For virtual sessions, you are responsible for having:

• a suitable internet connection;

• a functioning device;

• appropriate audio and, when applicable, video capabilities; and

• a reasonably private and safe location from which to participate.

Please do not participate in a hypnosis session while driving, operating machinery, or performing another activity requiring your attention.

9. Payment

Unless otherwise stated, payment is required before an appointment may be booked or confirmed.

Prices are shown at the time of purchase or scheduling and may change for future purchases.

A price change will not retroactively change the amount already paid for a confirmed service unless the parties agree otherwise.

Payments may be processed through a third-party payment provider.

You agree to provide accurate payment and billing information and represent that you are authorized to use the payment method submitted.

10. Cancellation and Rescheduling

We understand that plans change.

If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice before the scheduled appointment time.

Appointments canceled or rescheduled with sufficient notice may be moved to another available appointment time in accordance with the terms applicable to the service or program purchased.

Appointments missed without notice, including no-shows, are nonrefundable.

Appointments canceled or rescheduled with less than 24 hours' notice may be treated as a missed appointment and may be nonrefundable or counted as a used session, except when otherwise required by law or when Hardy Mountain Hypnosis chooses to make an exception.

Repeated cancellations, missed appointments, or scheduling problems may result in Hardy Mountain Hypnosis declining to schedule additional sessions.

11. Late Arrival

If you arrive late to an appointment, the session may still end at the originally scheduled ending time so that other clients are not affected.

Depending on the amount of time remaining, Hardy Mountain Hypnosis may determine that there is not enough time to conduct the session safely or effectively.

A substantially late arrival may be treated as a missed appointment.

12. Programs and Packages

Some services may be offered as multi-session programs or packages.

The number, length, and type of sessions included in a program will be described at the time of purchase.

Sessions included in a program are intended for the person who purchased or received the program and may not be transferred to another person unless Hardy Mountain Hypnosis agrees otherwise.

Any expiration period, scheduling requirement, payment arrangement, or other condition specific to a program will be disclosed at purchase or in a separate agreement.

If terms presented for a particular package or program differ from these general Terms & Conditions, the more specific package or program terms will control for that issue.

13. Refunds

Refund eligibility, when applicable, may depend on the product or service purchased.

Completed services and missed appointments are not refundable.

For packages or programs, any applicable refund terms will be disclosed at the time of purchase or in the program agreement.

Nothing in these Terms eliminates any refund, cancellation, or other consumer right that cannot legally be waived.

If Hardy Mountain Hypnosis cancels a paid service and is unable to provide or reasonably reschedule that service, an appropriate refund or account credit may be provided for the affected service.

14. Digital Products, Recordings, and Downloads

Hardy Mountain Hypnosis may offer free or paid:

• hypnosis recordings;

• guided audio;

• educational recordings;

• workbooks;

• worksheets;

• journals;

• PDFs;

• ebooks;

• courses;

• exercises;

• templates; and

• other downloadable or digital materials.

Unless otherwise stated, digital products are licensed to you for your own personal, noncommercial use.

Purchasing or downloading a digital product does not transfer ownership of the copyright or intellectual property to you.

You may not, without prior written permission:

• reproduce or copy digital products for distribution;

• sell or resell them;

• upload them to file-sharing websites;

• distribute copies to other people;

• publicly perform or broadcast recordings;

• publish them on social media, websites, podcasts, or video platforms;

• modify and resell them;

• remove copyright or ownership notices; or

• use them to create or provide competing commercial products or services.

15. Audio and Hypnosis Recording Safety

Hypnosis, relaxation, meditation, and guided-audio recordings should only be used in a safe environment where you can relax without needing to remain alert.

Do not listen to hypnosis or relaxation recordings while:

• driving;

• operating machinery;

• riding a bicycle in traffic;

• supervising an activity that requires continuous attention; or

• engaging in any other activity where reduced attention could create a safety risk.

Stop listening if you become uncomfortable or believe continuing would be inappropriate for you.

If you have a medical, neurological, psychological, or psychiatric condition and are uncertain whether hypnosis or guided relaxation is appropriate for you, consult an appropriately qualified healthcare professional before use.

16. Digital Product Refunds

Because downloadable and streaming digital products may be accessed immediately, digital products generally are not refundable after they have been delivered, accessed, downloaded, or made available to you, except where required by law or where Hardy Mountain Hypnosis expressly provides a different refund policy.

If you experience a technical problem accessing a digital product, please contact Hardy Mountain Hypnosis so we can attempt to resolve the issue.

17. Free Resources

Hardy Mountain Hypnosis may provide complimentary recordings, downloads, educational materials, consultations, articles, newsletters, or other resources.

The fact that a resource is offered free of charge does not waive Hardy Mountain Hypnosis's ownership of the material or intellectual-property rights.

Free materials remain subject to the personal-use and intellectual-property provisions of these Terms.

18. Website Content and Educational Information

Information provided on HardyMountainHypnosis.com is intended for general informational and educational purposes.

Although we make reasonable efforts to provide useful and accurate information, website content may not always reflect the most recent research, laws, professional standards, or information relevant to your individual circumstances.

Website content should not be relied upon as individualized medical, psychological, legal, financial, or other licensed professional advice.

19. Intellectual Property

Unless otherwise indicated, Hardy Mountain Hypnosis owns or has permission to use the content appearing on its website and in its products and materials.

This may include:

• written content;

• hypnosis scripts;

• audio recordings;

• videos;

• photographs;

• graphics;

• logos;

• branding;

• program names;

• worksheets;

• exercises;

• course materials;

• downloads;

• website design elements; and

• other original materials.

These materials may be protected by copyright, trademark, and other intellectual-property laws.

You may view the public website and use materials specifically provided to you for their intended personal purpose.

You may not copy, republish, reproduce, distribute, sell, modify, create derivative commercial works from, or commercially exploit protected Hardy Mountain Hypnosis content without prior written permission.

20. Testimonials, Reviews, and Client Experiences

Hardy Mountain Hypnosis may display testimonials, reviews, or client experiences with appropriate permission.

Testimonials reflect the experiences or opinions of the individuals providing them.

They do not guarantee that you will achieve the same or similar results.

You are free to express an honest opinion about your experience with Hardy Mountain Hypnosis.

Nothing in these Terms is intended to restrict a consumer's lawful right to provide an honest review.

We may, however, take appropriate action regarding content that unlawfully discloses another person's confidential information, violates intellectual-property rights, contains threats, or is otherwise unlawful.

21. Communications

You are responsible for providing accurate contact information.

By requesting services or communicating with Hardy Mountain Hypnosis, you understand that we may send service-related communications such as:

• appointment confirmations;

• reminders;

• payment receipts;

• intake documents;

• requested resources;

• scheduling information; and

• follow-up communications.

Marketing email or text communications are subject to the consent and opt-out provisions described in our Privacy Policy and applicable law.

22. Third-Party Platforms and Services

Hardy Mountain Hypnosis may use third-party providers for functions such as:

• website hosting;

• appointment scheduling;

• customer relationship management;

• forms;

• payment processing;

• email;

• text messaging;

• video conferencing;

• cloud storage; and

• other business services.

We do not control every aspect of third-party platforms and cannot guarantee that they will always be available, uninterrupted, error-free, or secure.

Use of a third-party platform may also be subject to that provider's own terms and privacy policy.

23. Links to Other Websites

The Hardy Mountain Hypnosis website may contain links to third-party websites or resources.

A link does not necessarily mean that Hardy Mountain Hypnosis endorses or controls the third party.

We are not responsible for the content, availability, security, accuracy, products, services, or privacy practices of websites we do not control.

Your use of third-party websites is subject to their own terms and policies.

24. Appropriate Use of the Website

You agree not to misuse the Hardy Mountain Hypnosis website or services.

You may not knowingly:

• interfere with the operation or security of the website;

• attempt to gain unauthorized access to accounts, systems, or information;

• introduce malicious code, viruses, or harmful software;

• use automated tools to improperly scrape or copy protected website content;

• impersonate another person;

• provide intentionally false information for fraudulent purposes;

• use the website to engage in unlawful activity; or

• attempt to interfere with another person's use of the website.

We may restrict access to the website or services when reasonably necessary to protect Hardy Mountain Hypnosis, its clients, its systems, or others.

25. Right to Decline or Discontinue Services

Hardy Mountain Hypnosis reserves the right to decline or discontinue services when reasonably appropriate.

Reasons may include, but are not limited to:

• the requested service falling outside our scope of practice;

• concerns that another type of professional care is more appropriate;

• abusive, threatening, harassing, or unsafe conduct;

• repeated missed appointments;

• failure to pay required fees;

• misuse of services;

• conflicts of interest; or

• circumstances in which continuing the professional relationship would not be appropriate.

When reasonable and appropriate, we may recommend that a client seek assistance from another professional.

26. Availability and Changes to Services

We may add, change, discontinue, or modify website content, services, programs, pricing, scheduling availability, and digital products at any time.

Changes will apply prospectively unless otherwise stated.

We do not guarantee that any particular service, price, program, practitioner availability, or website feature will remain available indefinitely.

27. Disclaimer of Warranties

To the extent permitted by applicable law, the Hardy Mountain Hypnosis website, free resources, and digital content are provided on an "as available" and "as is" basis.

We make reasonable efforts to operate our website and provide quality services, but we cannot guarantee that:

• the website will always be available;

• the website will be completely error-free;

• every technical issue will be prevented;

• information will always be perfectly current;

• third-party platforms will function without interruption; or

• any product or service will produce a particular result.

Nothing in this section limits rights or warranties that cannot lawfully be excluded.

28. Limitation of Liability

To the fullest extent permitted by applicable law, Hardy Mountain Hypnosis will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of the website, digital materials, or services.

Where liability cannot legally be excluded, any limitation will apply only to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

29. Events Beyond Our Reasonable Control

Hardy Mountain Hypnosis will not be responsible for delays or inability to perform an obligation caused by circumstances reasonably beyond our control.

Examples may include:

• severe weather;

• natural disasters;

• widespread power outages;

• internet or telecommunications failures;

• third-party platform outages;

• illness or emergency;

• government actions;

• cyberattacks;

• transportation disruptions; or

• other extraordinary circumstances.

If such an event affects a scheduled service, we will make reasonable efforts to communicate with affected clients and reschedule when appropriate.

30. Separate Client Agreements and Consent Forms

Certain services may require you to complete additional agreements, disclosures, intake documents, informed-consent forms, coaching agreements, program agreements, or other documents.

Those documents are incorporated into the relationship between you and Hardy Mountain Hypnosis.

If a specific written agreement addressing a particular service conflicts with these general Terms & Conditions, the specific agreement will control with respect to that service or issue.

31. Privacy

Our collection and use of personal information is described in the Hardy Mountain Hypnosis Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference.

Please review the Privacy Policy before submitting personal information through the website or using our services.

32. Electronic Transactions

You agree that transactions, agreements, acknowledgments, disclosures, and communications may be conducted electronically when permitted by applicable law.

When you affirmatively select a checkbox, electronically sign a document, complete a purchase, or otherwise indicate acceptance of an electronic agreement, your electronic action may constitute your agreement to the applicable terms.

You are responsible for maintaining access to any electronic records you wish to retain.

33. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where federal law or another law that cannot be waived applies.

34. Dispute Resolution

If a disagreement arises between you and Hardy Mountain Hypnosis, we encourage you to contact us first so that we can attempt to resolve the matter informally.

If a dispute cannot be resolved informally, it may be brought before an appropriate state or federal court having jurisdiction under applicable law.

These Terms do not require mandatory arbitration unless you and Hardy Mountain Hypnosis separately agree to arbitration in writing.

35. Severability

If any portion of these Terms is determined to be invalid or unenforceable, that portion will be interpreted or limited to the extent necessary to make it enforceable where possible.

The remaining provisions will continue in effect.

36. No Waiver

If Hardy Mountain Hypnosis does not immediately enforce a provision of these Terms, that does not mean the provision has been waived.

A waiver of one provision or one occurrence does not automatically waive the same provision in the future or any other provision.

37. Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any applicable service-specific agreement, consent form, program agreement, or purchase terms, constitute the agreement governing the applicable website use, purchase, or service.

38. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, policies, business practices, or applicable law.

When changes are made, the Last Updated date at the top of this page will be revised.

Material changes will apply prospectively when required by applicable law.

Your continued use of the website after updated Terms are posted indicates acceptance of the Terms governing subsequent website use. Changes affecting an existing paid service will not retroactively alter an existing agreement where doing so would be prohibited by law.

39. Contact Us

Questions about these Terms & Conditions may be directed to:

Hardy Mountain Hypnosis LLC
Website: www.hardymountainhypnosis.com
Email: [email protected]
Phone: +1 828-373-8007

Please do not send urgent medical, mental-health, or emergency communications to this contact information.